I have never worked with a more diligent, knowledgeable, or caring realtor in my life. Jen was born into the realty-world and is not only a veteran at her job, but an absolute Rockstar. We run a construction company – and were blown away by her innate building knowledge and thoroughness. Her explanation of septic, well and other complex systems - and running specific tests was exceptionally helpful for newbies to country homes. She also kept us on track when we swayed from what we really wanted (and her sweet no-BS approach was something that we needed and that I highly respect). Shavon was also an absolute gem and incredibly responsive with all bookings, communication and paperwork. Their energy together is truly unmatched. Honestly, I usually dread this process, but Jen, Shavon (and their team), made what could have been a very stressful experience into one that was a lot of fun. I think we found our forever home… but if we ever move again, I wouldn’t work with anyone else. Thank you!
I can't say enough about this group of women. This was a first time selling experience for us, and honestly, I'm not sure we would have even undertaken it without the support given to us by Jen MacDonald and her team. Jen was an amazing resource to us for months leading up to our final decision to list the house. There was never any pressure to make a decision before we were ready -just lots of support and really excellent advice. When we finally decided to pull the trigger and list the house, I was blown away by the team that came out of the woodwork to make it happen. A group of incredibly talented women, who are all really skilled at what they do. We can hardly believe that we're about to start this next chapter in our lives. It's been a dream for a long time, but turning that dream into reality seemed daunting. But Jen and her team walked us through everything -one step at a time- until everything came into place. And we couldn't be more grateful.
Five stars just isn’t enough! We feel like we lucked into the best real estate agent ever, when we met Lucy Webster. She is so knowledgeable, so professional, so helpful, and so patient. We credit her with finding the absolutely right house for us, at the best price we could get, and doing it all with such a wonderful demeanour that the entire process was a genuine pleasure - even during the red-hot pandemic market and with us being out of province as well which called for some long-distance dealings. We already recommend her to our friends for when they need real estate help. Lucy goes above and beyond! Can’t recommend her highly enough! And the team at MacDonald Webster obviously have the same values as Lucy, as they have also been of superb help to us.
From day one we felt so confident working with MacDonald Webster Group to sell our home. Jen is knowledgeable, professional, honest, and results driven, and I can't imagine having a better experience. From the big picture to the smallest details, Jen was on top of it. Our experience with the team was equally as exceptional. You're in good hands with this amazing group of women, and we would highly, highly recommend them!
Me and my partner have had the chance to work with Lucy Webster and her team to purchase our new home. We could not have been more impressed by their services, everything went so well. Lucy surrounded her team with many other professionals of different avenues, from home inspectors to lawyers all of her recommended contacts were top notch. I cannot recommend their services enough.
Outstanding client service and results! If you’re in the process of choosing a realtor, look no further. Jen and Lucy are excellent agents and have developed a strong team that will support you with energy, skill and timely communication. They staged our home beautifully and came up with creative solutions to solve complex issues that arose along the way to the successful sale. Highly recommended.
We loved working with this group, they made everything so easy for us. They helped us sell our house at well above asking price, and when we found our new home they helped us get it for below asking price.
What a wonderful experience we had with this amazing team ! They went above and beyond in helping us find our dream home and then quickly sell our current home. They were super responsive, thorough, and extremely knowledgeable. Highly recommend these amazing ladies!
I approached Lucy to find a quality tenant for my condo and she happily accepted the task. Her thorough analysis and understanding of the rental market generated multiple offers, and she surprised me by closing a deal for more than asking price in less than a week! I couldn’t have been happier! Unfortunately, two weeks after moving in, my new tenant asked to terminate the lease due to circumstances beyond their control. So of course I turned to Lucy for help. She immediately took control and I was grateful to let her negotiate the termination. Her knowledge of realty law and commitment to protect me shone through, and not only did she make sure that the termination didn’t cause me to lose money, but she was able to find another quality tenant and to close a great deal in less than a week, again!! I should mention that Lucy had several clients on the go and my listing was certainly not a major one, but she gave me her complete attention always. She’s caring, patient, cheerful, and she has a calm, easy, in-control manner that makes her a joy to work with. I’m sure that all her clients benefit from her skills, professionalism, determination, and commitment to give flawless service. Lucy, I can’t thank you enough for your amazing work!
What a whirlwind! Andy and I want to thank Lucy so much for guiding us through the home buying process. The news of our move came as such a shock, and your time, attention and patience were enormously helpful. This is all to say that the amount of stress during the home search was unreal. Thank you so much for taking the time to see us through this process. I felt very scattered but you were right there to move us along. We are so happy with our house and look forward to making it “home” before long.
Stephanie Lang & Andy Young
Lucy’s knowledge of the real estate world and expertise with navigating through it was a great comfort for us as we sold and bought homes with her this past summer. Her attention to detail and forethought in explaining every step along the way was greatly appreciated. Lucy is extremely compassionate and professional, and is empathetic to every individual that crosses her path.
Vee & Tim Brohm
When we moved from Kitchener/Waterloo, we found Jen by chance and she was there to help us get into a rental as quickly as possible. She went above and beyond and out of her way to even send us a video of the place. We knew, when we bought our home, Jen would be the only person we would call. She made buying our first home so easy. Jen is very thorough, and explains everything in terms that first time homebuyers can understand. She walked us through every process, prepared us for every expense, and made looking and shopping enjoyable, not stressful! She made it clear, through her actions, that she was on our side the entire time. We have recommended her now to every single one of our friends in the Ottawa area! Jen is passionate about helping her clients, and it definitely is reflected in everything she did for us. Thank you, Jen!
Erika Mattucci & Matteo Scavo
I had such an amazing experience working with Jennifer for both the sale of my home and the purchase of another. She has a huge wealth of knowledge and really has her finger on the pulse of the real estate market. She gave me so much great advice throughout the entire process, a lot of times answering questions before I even knew I had them! She is always on top of every detail and goes way above and beyond what I would consider her “scope of work”. She treated me like I was her only client and negotiated my deals better than I ever could have on my own. I had worked with other agents in the past and can say without a doubt she is head and shoulders above the rest. I would recommend her to anyone looking to buy or sell!
Neil St Germain
On behalf of our entire family, we would like to extend our sincerest gratitude & appreciation to you for your help inthe sale of our house. Your diligence, meticulousness & overall genuine service was much appreciated & made the entire process very welcoming & understandable for us. We are sure with Lucy’s zeal, passion & the striving excellence which she has prominently displayed, that Lucy will continue to succeed in real estate.
We are so impressed with the expertise and friendly professionalism of you and your team. The staging you did was beautiful, and your hands on approach kept us in the loop every step of the way. You and your team were always readily available for any questions, and updates. During negotiations, your calm, confident manner was invaluable, and got us a price we were very happy with. We would not hesitate to recommend you, and can not thank you enough for all you’ve done. You really do go above and beyond!!
Rick & Debbie Goyette
Selling a home after 35 years can be a daunting ordeal. However, Lucy Webster made it all appear seamless. She is a pleasure to work with, and was there for us throughout the whole process, ensuring that we received timely updates on all details during the various stages – from market analysis through to getting both deals done. We value Lucy’s professionalism and work ethic. In fact, her efforts with respect to staging our home, which included a professional photographer, resulted in the house selling in fewer than 48 hours. We highly recommend Lucy for your next real estate transaction. We had a great experience!
Janie & Ron Gilmour
Jennifer was our sales representative for the recent sale of our single-family dwelling. We were very pelased with the work of Jennifer and her team! Jennifer was most professional in her dealings with us and very patient and clear in explaining the processes involved. She provided sound advice in the neogitations with the buyer. She and her team did a superb job of staging the house, including doing the actual physical moving and placing of items. We highly recommend Jennifer as a sales representative!
Rebecca & Marcel Belanger
Thank you for making the recent sale of our home painless! You and your team did everything but the packing. You made us feel as if we were your only clients, always responding to our questions and concerns immediately, tirelessly and professionally. You provided common sense advice concerning staging and pricing and were invaluable during negotiations. We definitely will not hesitate to recommend you to anyone requiring a diligent, respectful and very knowledgeable real estate agent.
Jackie & Gord Young
Jen is a highly tenacious human being that gets the job done. Her deep knowledge of the market was apparent the first time we met. She is extremely diligent and detailed oriented. What I valued the most about working with Jen was the sincerity behind her approach and that her opinions were always backed by rich data-driven insights. Despite having other clients she somehow made me feel like I was her only priority no matter what. She was very responsive and I never had any issues getting ahold of her. I truly valued that level of personal attention and dedication. I always felt she had my best interests at heart. I would never hesitate to recommend Jen to anyone looking for a true real estate professional. Jen is an absolute delight to work with.
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